["Privacy Policy\n\nAt London Wellbeing Massage Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This privacy policy explains how we collect, use, store, and protect information you provide when using our online platform and services related to therapeutic and wellness massage.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide when you interact with our site or services, including but not limited to: \n• Name, contact details such as phone number, email address, and postal address. \n• Information related to your health and wellness relevant to the massage services you request. \n• Payment information when you make bookings or purchases. \n• Usage data from your visits to our online platform including your IP address, browser type, operating system, and browsing behavior. \n\nHow We Use Your Information \nWe process your personal data to: \n• Provide and manage the massage and wellness services you request. \n• Maintain and improve our services and online platform. \n• Communicate important information about your appointments, changes to services, or updates from our company. \n• Comply with legal and regulatory requirements. \n• Conduct marketing and promotional activities only with your explicit consent. \n\nLegal Basis for Processing \nWe process your personal information under the following lawful bases: \n• Performance of a contract (providing you with requested services). \n• Compliance with legal obligations. \n• Legitimate interests, such as improving our services and communicating essential information. \n• Your explicit consent for marketing communications, which you may withdraw at any time. \n\nData Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. Your information may be shared with trusted service providers who assist in delivering our services, such as payment processors or IT support, always under strict confidentiality obligations. We may share your data if required by law or to protect the rights and safety of London Wellbeing Massage Ltd, its clients, or others. \n\nData Retention \nWe retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. After such time, data is securely deleted or anonymized. \n\nYour Rights Under GDPR \nYou have the following rights in relation to your personal data: \n• Right to access your personal data and receive a copy. \n• Right to correct or update inaccurate or incomplete information. \n• Right to request deletion of your data, subject to legal exceptions. \n• Right to restrict or object to processing in certain circumstances. \n• Right to data portability to obtain and reuse your data across different services. \n• Right to withdraw consent at any time when processing is based on consent. \n• Right to lodge a complaint with a supervisory authority if you believe your data rights have been violated. \n\nTo exercise these rights, please contact us at our company address listed below. \n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our staff is trained to maintain strict confidentiality and follow GDPR best practices. \n\nThird-Party Links \nOur online platform may contain links to external websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies when visiting such sites. \n\nChildren's Privacy \nOur services and website are not directed at individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take prompt steps to delete the data. \n\nUpdates to This Privacy Policy \nWe may update this privacy policy from time to time to reflect changes in legal requirements or our practices. We encourage you to review it periodically for any updates. \n\nContact Information \nLondon Wellbeing Massage Ltd \n27 Grosvenor Street \nSuite 3B \nLondon, Greater London \nW1K 4QY \nUnited Kingdom \nPhone: +44 20 7946 0832 \n\nIf you have any questions or concerns about this privacy policy or our data practices, please contact us at the above address. \n\nThank you for trusting London Wellbeing Massage Ltd with your personal information and wellness needs.", 0.001462, 'gpt-4.1-mini']